Francisco Javier is a professional with extensive experience and expertise in service-oriented business consulting and, more specifically, in the tourism industry. He has served for more than five years as the lead consultant for the Spanish Ministry of Industry and Tourism in the public-private tourism clusters initiative, which led to the creation of 35 tourism clusters in Spain. Along these years, he has been personally involved in advising and assessing each and every cluster project personally. Previously to this engagement, he was a Manager responsible for the Public-Private Partnership Practice in Arthur Andersen international consulting firm, where he served for more than 10 years.

He has also been for four years Advisory Board Member of Spanish Navarra region tourism cluster, as well as for the cluster of Accesible Tourism based in Madrid. He is an expert in the development of tourism innovation projects, being responsible for more than two dozens of technology-based projects across the different agents of the tourism value chain, including lodging, catering, travel agents, income services, transportation companies and government. Along his career, he has also served as CEO for several service companies, including one regional airline startup.

Selected Publications on Services, Innovation and Competitiveness

  • Navarro-Meneses, F.J., Pablo-Martí, F., and Carrillo-Hermosilla, J. (2015). Modelling Value Creation for Airlines Competitiveness: Summary Report. Available from http://ssrn.com/abstract=2688452
  • Navarro-Meneses, F.J. (2015). Why and How to Map the Complexity of the Firm. Available from http://ssrn.com/abstract=2585478
  • Navarro-Meneses, F. J. (2015). Complexity-based view of the firm: Evidence, features and method. Features and Method. Available from http://ssrn.com/abstract=2552459
  • Navarro-Meneses, F. J. (2015).The Problem of the ‘Environment’ in the Theory of the Firm: Framing the Need for an Open Complex System Approach. Available from http://ssrn.com/abstract=2530539
  • Navarro-Meneses, F.J (2011). Estudio Empírico del Perfil Innovador del Sector Turístico Español a través de los Miembros de la Plataforma Tecnológica del Turismo. Universidad de Alcalá.
  • Navarro-Meneses, F.J (2011). Una Aproximación a la Innovación Abierta en las PYME a través de las Comunidades de Usuario en Turismo. Universidad de Alcalá.
  • Navarro-Meneses, F.J (2010). Estudio Diagnóstico de la Situación Actual e Identificación de Oportunidades de la Innovación de Usuario en el Sector Turístico. Cluster de Turismo del País Vasco.
  • Navarro-Meneses, F.J (2009). Plan Estratégico del Cluster De Turismo Accesible y Socialmente Responsable. Plataforma Representativa Estatal de Discapacitados Físicos (PREDIF).
  • Navarro-Meneses, F.J (2008). Plan Estratégico del Cluster De Turismo de la Comunidad Foral de Navarra. Sociedad de Desarrollo de Navarra (SODENA).
  • Navarro-Meneses, F.J (2008). Plan Estratégico Del Cluster De Turismo Rural De Castilla-La Mancha. Junta de Comunidades de Castilla-La Mancha.
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